Terms and Conditions

1. Introduction

Welcome to SIBI HomeCare. By accessing or using our website, services, or contacting us, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

SIBI HomeCare provides medical homecare services including companionship, personal care, wound treatment, and assistance with daily living activities. All services are subject to availability and client assessment.

3. Client Responsibilities

• Provide accurate and complete health and care information.
• Maintain a safe and respectful environment for care providers.
• Notify us of any changes in care needs or contact information promptly.

4. Payments and Cancellations

All payments are due according to the agreed care plan. We reserve the right to suspend services for late or non-payment. Cancellations should be made with at least 24 hours’ notice unless otherwise stated in your care agreement.

5. Privacy and Confidentiality

We respect your privacy. All personal and medical information shared with us is kept confidential and used only for care-related purposes, in accordance with our Privacy Policy.

6. Limitation of Liability

While we strive to provide high-quality care, SIBI HomeCare shall not be held liable for any indirect or incidental damages arising from the use or inability to use our services, unless due to proven negligence.

7. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services after updates signifies your acceptance of the revised terms. We recommend reviewing this page periodically.

8. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

📧 Email: executive@sibicare.co.ke
📞 Phone: +254 759138000
📍 Address: , Kenya