Privacy Policy

At Sibi Homecare, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.

1. Information We Collect

We may collect the following types of information:

• Personal information (name, address, email, phone number)
• Health-related data necessary for providing homecare services
• Payment and billing information
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

Your information is used to:

• Provide and manage homecare services
• Respond to inquiries and support requests
• Process payments and billing
• Comply with legal and healthcare regulations

3. Sharing of Information

We do not sell your personal information. We may share information with:

• Authorized healthcare providers and professionals
• Service providers assisting in business operations (e.g., billing, IT)
• Law enforcement or regulators when legally required

4. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You may have the right to access, correct, or delete your personal information. Please contact us to make such requests.

6. Cookies

Our website may use cookies to enhance user experience. You can adjust your browser settings to disable cookies if you prefer.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions about this Privacy Policy, please contact us:

Sibi Homecare
Email: executive@sibicare.co.ke
Phone: +254 759138000